Frequently Asked Questions
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Rambler Made is a one-man shop hand making every item as it's ordered, meaning we don't keep inventory. You order it, I make it, just like your favorite sandwich shop.
This allows us to reduce waste by just focusing on your item with the sole intent to create, not produce.
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Current lead times are 2 weeks for "Made to Order" goods. This ensures we have enough time to source materials from our suppliers and create your item with the dedicated focus required to make it last a lifetime.
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Due to the handmade nature of the business, we only offer item exchanges and refunds of in store credit in the form of a digital gift card that never expires.
Return inquiries must be submitted within 14 days of delivery date.
If exchanging or returning an item for store credit, the item must be unused, unworn, and, unscratched. Each item will be thoroughly inspected before exchange or store credit can be approved.
Personalized items (monogramming, stamping, etc.) do not qualify for returns or refunds.
Shipping costs for exchanges or store credit will be deducted from the customers refund.
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No returns or refunds on Garage Sale (clothing, vintage, or antique) items. All sales are final. For items with sizes, please do your research on brand, size guides, etc. (Especially for vintage clothing).
Feel free to ask me for exact measurements!
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If tragedy should befall your Rambler Made created beloved belonging due to a stitching or structural defect, we offer free repair or replacement. Just reach out!
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Patina is simply the result of the aging process on your good. Scratches, dents, burns, rubs, rash, wear & tear, and the like! Show it off with pride, you earned it after all.
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Short answer: No
Longer answer: I choose to opt out of any A.I. option. From search engines to creative content, I am actively woking to keep this tech out my path. This is a personal choice, not rooted in judgement of others usage, but personal instinct and rejection of a surveillance tech-tool that gives me the big time ick.
Q: But A.I. is happening all around us, even your website platform uses it! It’s inevitable!
A: True, there are features (even in SquareSpace) that I can’t turn off. I know A.I. is extremely difficult to avoid, but it's definitely not inevitable!
No soap box around, but I encourage you to ditch A.I. search and find sources on peoples websites, edit your own photos and videos, hire a graphic designer for your logo, and please, please, please, write your own copy! A bot writing your descriptions, emails, texts, and greeting cards feels soulless because it is.
keep creativity human
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You were that kid in class, huh?
Contact me at pete@ramblermade.com with all your inquisitive inquiries.